Privacy policy.

Privacy Policy

This Privacy Policy describes how MORATHLETICS SL (“Palm Sporting Club”,"we", "us", or "our") collects, uses, and shares your personal information when you visit our website (www.palmsportingclub.com) or use our services. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

When you visit our website or use our services, we may collect certain information about you, including:

  • Personal Information: When you sign up for our services or make a reservation, we may collect personal information such as your name, email address, phone number, and billing information.

  • Usage Information: We may collect information about how you interact with our website, such as the pages you visit, the links you click on, and your browsing activities.

  • Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.

HOW WE COLLECT INFORMATION

At Palm Sporting Club, we collect and use personal information from our users for various purposes:

  1. Improving Customer Service: Information provided by users helps us respond to customer service requests and support needs more efficiently.

  2. Personalizing User Experience: We analyze information in aggregate to understand how our users utilize the services and resources provided on our site, allowing us to tailor their experience accordingly.

  3. Enhancing Our Site: Feedback provided by users enables us to improve our products and services continually.

  4. Processing Payments: Information provided by users during the order process is used solely to fulfill that order. We do not share this information with external parties except as necessary to complete the transaction.

  5. Running Promotions and Features: We may use collected information to administer promotions, contests, surveys, or other site features, as well as to send users information they have consented to receive.

  6. Sending Periodic Communication: We may utilize email addresses or phone numbers provided by users to send updates, respond to inquiries, or fulfill other requests. Users who opt-in to our mailing list may receive company news, updates, product or service information, etc. However, users can unsubscribe from future communications at any time using the instructions provided in each email.

HOW WE PROTECT YOUR INFORMATION

We take appropriate measures to ensure the security of your personal information, including:

  1. Data Collection, Storage, and Processing: We adopt industry-standard practices for data collection, storage, and processing to safeguard against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction details, and other data stored on our site.

  2. Secure Communication: Sensitive data exchanged between our site and users occurs over a Secure Sockets Layer (SSL) secured communication channel. This data is encrypted and protected with digital signatures, ensuring its confidentiality and integrity during transmission

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.

  • The right to rectification: You have the right to request that we correct any inaccuracies in your personal information.

  • The right to erasure: You have the right to request that we delete your personal information under certain circumstances.

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.

  • The right to data portability: You have the right to request that we transfer your personal information to another organization or provide it to you in a structured, commonly used, and machine-readable format.

Data Security

We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

WHO WE SHARE YOUR DATA WITH

Mindbody Inc (our booking platform). For more information on their privacy practices, please visit https://company.mindbodyonline.com/legal/privacy-policy

Google (powers our internal email and document storage)

Emailing systems for marketing and transnational emails

Square payement processor

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly or optimally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@palmsportingclub.com.